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Account
What is digital pay?
With Digital Pay, your commission payments will be transferred electronically into your bank account on the same day or the next business day, depending on the receiving bank and time of day.
What are the perks of each membership?
IBO: $25 annual membership = 25% discount from retail price and can be eligible for commissions Preferred Customer: No membership fee = 25% discount from retail price Retail Customer: No membership fee
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Allergy
Is Cascara Sagrada habit-forming?
The dried and aged bark of cascara sagrada has been used for centuries to support healthy bowel activity. When used properly, it may help achieve regularity. Traditionally, cascara has only been used for short periods of time.[2] Whether or not cascara is habit-forming has no substantial support from studies. Due to the limited evidence in the scientific literature, our product use recommendations reflect the traditional use of cascara sagrada and we recommend that it only be used for short periods.
What is Citric Acid?
Citric acid is organically found in many fruits and is naturally created in the human body. As an ingredient, it is produced by introducing simple carbohydrates from sugar beets to a common, naturally-occurring fungus. The byproduct is citric acid which is used to maintain proper pH levels and improve product flavor.
Do your products contain Dairy?
Some products do contain ingredients that are byproducts of dairy primarily derived from milk. All products with these milk-derived / dairy ingredients clearly state “contains: milk” on their label. For example, whey protein is derived from a dairy source. Products that contain dairy: • 360 Complete Shake • GPS Rebuild
What is Erythritol?
Erythritol is found naturally in many fruits. It is a naturally-derived sweetener with zero calories. PURE uses a non-GMO source of Erythritol. Products that contain Erythritol: ENERGY
What is the source of natural flavors and natural sweeteners in your products?
The natural flavors used in our products are all isolated plant compounds that have not been chemically altered. Our natural flavors are obtained from natural sources and are derived from their fruits or ingredients of origin.
Do your products contain ocean-sourced ingredients that might contain high levels of heavy metals like mercury?
We conduct heavy metal testing for products like Daily Build (capsules and liquid) and Greens that contain sea components (specifically spirulina). No product is released without first testing for potential contaminants to help ensure product safety.
Do your products contain Soy?
None of the products by PURE contain actual soy or soy protein; however, our 360 Complete Shakes and GPS Rebuild contain lecithin, which is derived from soy. Lecithin derived from soy is an emulsifier that helps prevent the separation of fat and water.
What is Whey Protein?
Whey is the liquid remaining after milk has been curdled and strained to make cheese. Whey protein is made from the leftover liquid. Whey protein is considered a complete protein and contains all nine essential amino acids and have a very low lactose content.
Are your products FDA approved?
Dietary supplement manufacturers and distributors are not required to obtain FDA approval prior to marketing dietary supplements. The FDA establishes stringent regulations for the manufacture, distribution and sale of dietary supplements.
Are your products FDA cleared?
Skin Defense is FDA cleared. FDA approval or clearance is necessary to make sure patients using certain medical devices will be safe while utilizing the product.
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Ingredients
Is Cascara Sagrada habit-forming?
The dried and aged bark of cascara sagrada has been used for centuries to support healthy bowel activity. When used properly, it may help achieve regularity. Traditionally, cascara has only been used for short periods of time.[2] Whether or not cascara is habit-forming has no substantial support from studies. Due to the limited evidence in the scientific literature, our product use recommendations reflect the traditional use of cascara sagrada and we recommend that it only be used for short periods.
Do any products contain Coenzyme Q10?
Daily Build (capsules and liquid) and GPS Energize both contain Coenzyme Q10.
Do your products contain Dairy?
Some products do contain ingredients that are byproducts of dairy primarily derived from milk. All products with these milk-derived / dairy ingredients clearly state “contains: milk” on their label. For example, whey protein is derived from a dairy source. Products that contain dairy: • 360 Complete Shake • GPS Rebuild
What is Erythritol?
Erythritol is found naturally in many fruits. It is a naturally-derived sweetener with zero calories. PURE uses a non-GMO source of Erythritol. Products that contain Erythritol: ENERGY
What is the difference between Folic Acid and Folate?
Folate and Folic Acid are forms of the water-soluble vitamin B9. Folate is the naturally-occurring form of the vitamin, which can only be found in food. Spinach, lentils, and garbanzo beans are all good sources of dietary folate.
Why do some of your products contain Fructose or Glucose polymers?
We often formulate our products with natural, zero-calorie sweeteners like stevia or monk fruit. Fructose, dextrose, sucrose, or glucose polymers are used to enhance sports performance and to improve the texture or the palatability of a product.
Which products by PURE are gluten-free?
Please see detailed page.
What products contain Iodine?
Daily Build (capsules and liquid), 360 Complete Shake and GPS Rebuild all contain potassium iodide. ENERGY and Greens contain sea vegetables or sea vegetable extracts, which are also sources of iodine. If you have an allergy to iodine, consult your healthcare provider to see if these sources may trigger an allergic reaction.
What products contain Iron?
None of our products are a significant source of iron as most men and many women consume adequate iron in their diet and supplementation among these individuals may have adverse health effects. Products that contain iron: Matcha Vegan Shake = 5 mg, 360 Complete Shake = 2 mg
Are your products Kosher?
Yes, some of our products follow Jewish dietary law and are certified by a third-party certifying Jewish agency. Products that are Kosher: Organic Sulfur, Noni, Goji, Mangosteen, Acai, Fusion, Cleanse - Liquid
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Orders
What is your return policy?
Unopened products that are returned within 30 days: you will receive a 100% refund minus original shipping and handling. Opened products that are returned within 30 days: you will receive a 100% in-store credit minus original shipping and handling. Unopened products that are returned after 30 days but within 90 days: you will receive 90% in-store credit minus original shipping and handling.
Do you have a money back guarantee?
At the moment we do not. Please refer to our "return policy" for additional questions.
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Shipping
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Studies
Are there any clinical trials on your products?
One human trial comprised of 139 healthy-stressed and over-stressed individuals has been conducted using GoYin. Click to read more.
Are your products third-party verified?
Organizations such as the USP (United States Pharmacopeia) or Consumer Labs offer third-party verification services to ensure supplements contain what is stated on the label and are free from contaminants. Most of our manufacturers are NSF Registered facilities.
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Products
Can you take more than one dose of Greens per day?
Yes. We recommend taking one to two servings per day.
Can you mix Greens with other products offered by PURE?
Yes. Any product may be used in the same regimen as Greens.
Can Greens be combined with other foods and beverages?
Yes. Greens may be consumed as a tasty drink by itself or may be mixed with other foods and beverages. Try mixing Greens with other fruits and vegetables as part of a smoothie, mix it with your favorite fruit juice, or drink it along with a meal.
How many servings of fruits and vegetables is Greens equivalent to?
We recommend that you consume a variety of fruits and vegetables daily. While Greens provides an excellent assortment of vegetables, green foods and other body-beneficial ingredients, it should not be used as a reason not to consume more fruits and vegetables. Greens is an excellent way to add variety to the fruits and vegetables you should already be consuming.
Is Greens certified organic, vegan, gluten free?
Greens is an excellent choice for individuals following a vegan lifestyle. Greens contains 100% vegan ingredients. It is also gluten free, so for persons following a gluten-free diet, it can be included into your daily routine.
Can you mix Mila with other products offered by PURE?
Yes. Mila pairs nicely with most products. Combine Mila with GPS Hydration and Greens for an afternoon pick-me-up!
How does Mila taste?
Mila has a mild nutty flavor.
How do I flavor Mila?
Mila is extremely versatile. Add it to water, mix it with your favorite food or beverage, or sweeten it as you like. Experiment with different recipes to find the perfect way to enjoy your Mila.
Can I use Mila with other food?
Yes. As a versatile ingredient with a mild, nutty flavor, Mila can be incorporated into your favorite recipes. Click here for our Cooking with Mila guide, as well as additional recipes. Use Mila on breakfast cereal, in yogurt, over a salad, mixed with rice, in a smoothie, etc.
Can I take too much Mila?
Mila is food, and as with any food, you can overdo it. Start with ½ a serving (1 Tablespoon) work up to an amount comfortable for you. Some people take as much as four servings per day.
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Glossary
What does being Active mean?
An IBO who has a minimum of 100 product volume (PV) or more (either from personal product purchases or product sales to Preferred and Retail Customers or any combination thereof) every 28 days. Active IBOs are eligible to participate in the PURE Prosperity Compensation Plan.
What is an Autoship?
An optional program offered for convenience to automatically ship products to IBOs and Preferred Customers every 28 days.
What is a Binary Hybrid?
The organizational structure of the Compensation Plan. New IBOs are introduced into the Company’s system with a tree-like structure where each IBO of the organization has a left and right sub-tree. Volume flows up the tree throughout each tree’s organizational structure.
What is the Binary Tree?
An organization that allows only two front-line distributors – one is your left leg and one is your right leg. These legs are often referred to as your lesser or stronger legs, depending on your building strategy.
What is Carry-Over volume (CV)?
Any volume accrued during a commission week that is NOT paid in team commissions will carry over into a new commission week on the same leg in which it was accrued. Once that volume is paid out in team commissions, it will return to zero.
What does Direct-to-Consumer mean?
A Preferred or Retail Customer can order products directly through their IBO’s personal website. PURE ships the order directly to the Customer and the IBO doesn’t need to store any inventory.
What is a Downline?
IBOs who are placed below you. Downline IBOs can consist of your personally sponsored IBOs and IBOs sponsored by individuals in your upline or downline organizations.
Who are Elite Services Representatives?
Elite Services Representatives provide high-level personalized customer service to leading IBOs. IBOs can qualify for this service by achieving the rank of Emerald Executive or above 2 times out of 4 weeks.
What does Enroll mean?
The act of signing up or joining PURE.
What is the FREE Autoship Program?
IBOs can earn credit off their Autoship order everymonth through personally sponsored Preferred andRetail Customer sales. To become qualified, productsmust be delivered through Autoship.
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Getting Started
When am I getting paid?
Commission’s close at midnight on Monday’s and payments are issued on Friday’s. The fastest way to receive your commission is through Digital Pay. Digital Pay allows you and your enrollees to get paid quickly, it reduces check fraud and it lowers everyone’s cost.
How does Digital Pay work?
With Digital Pay, receive payments in four easy steps. See details.
How to become commission-qualified?
To become commission-qualified, the IBO has to be in “Active” status. This means they must have 100 PV or more (either personal product purchases or product sales to Preferred and Retail Customers or any combination thereof) every 28 days. Also, they need to have a personally sponsored IBO on the left and right side of their organization.
What is the minimum age to become an IBO?
An IBO must be 14 years of age in the state or jurisdiction in which they reside in order to be an IBO.
In which countries are PURE products sold in?
U.S., Canada, Australia, Taiwan, Thailand, Korea, Ghana and Nigeria.
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Available Autoships:

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