Frequently Asked Questions

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What is my account username?

Your username is the name you selected at the time of enrollment. Upon enrolling, every new Brand Partner receives a “Welcome to LivePURE” email containing their username, which is typically their Customer Number or Brand Partner Number. This username is used to log in to livepure.com and your Virtual Back Office at vbo.puremeka.biz.

If you have any questions or need further assistance, we’re here to help. Please feel free to contact Sales Support by emailing us at salessupport@livepure.com or by calling 1.866.535.5888.

Our team is happy to assist you and ensure you have the support you need!

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* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.