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Where can I find my order status?
If you have any questions or need further assistance, we’re here to help. Please feel free to contact Sales Support by emailing us at salessupport@livepure.com or by calling 1.866.535.5888.
Our team is happy to assist you and ensure you have the support you need!
What are the steps to complete the checkout process?
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Please watch the videos below to learn how to shop for products and place an order on LivePURE.com. |
Does LivePURE offer a money-back guarantee?
| At the moment we do not. Please refer to our "return policy" for additional questions. |
What is LivePURE's return policy?
- Returns of unopened products made within 90 days are eligible for a full refund, minus the original shipping and handling costs.
- Returns of opened products made within 30 days are also eligible for a full refund, minus the original shipping and handling costs.
- If preferred, you may choose to receive in-store credit instead of a refund for returns made within the eligible timeframes. The credit will reflect the full product value, minus original shipping and handling.
* Please note: If state regulations require a different return policy, that state’s guidelines will apply. For full details on LivePURE’s return policies, please refer to the Brand Partner Policies and Procedures in your Virtual Back Office.
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